Payment Policy for StyleSurii
Effective Date: January 7, 2025
At StyleSurii, we want to make your shopping experience as smooth and convenient as possible. Below is our Payment Policy, which explains the different payment methods we accept, how payment is processed, and other important details related to payments.
1. Payment Methods Accepted
We offer multiple secure payment options to ensure that you can easily complete your purchases:
Credit/Debit Cards: We accept all major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
PayPal: PayPal is an easy and secure way to pay online. You can choose PayPal at checkout to complete your purchase using your PayPal account balance or linked payment methods.
Apple Pay: If you are shopping from an Apple device, you can use Apple Pay for a fast and secure checkout experience.
Google Pay: Google Pay is also an option for those shopping from an Android device or using Google’s payment service.
Other Payment Methods: Depending on your location, we may offer other regional or local payment methods, such as Klarna, Afterpay, or similar services.
2. Payment Processing
Once you have selected your preferred payment method, your payment will be processed securely. Payments are processed through a third-party payment processor (e.g., Stripe, PayPal, etc.) to ensure that your payment information remains safe.
Order Confirmation: After completing your payment, you will receive an order confirmation email. This confirms that we have successfully received your order and payment details.
Authorization: Payments are subject to authorization by the payment provider. We may request additional information or verification for security purposes.
Currency: All transactions are processed in USD (United States Dollar). If you are using a different currency, your payment provider may handle the conversion, and additional fees may apply.
3. Payment Security
We take the security of your financial information very seriously. All payment transactions are encrypted using the latest technology and comply with PCI DSS (Payment Card Industry Data Security Standards). We do not store your payment details in our database, ensuring that your personal and payment information is always kept secure.
- SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption to secure the transmission of your personal and payment information during the checkout process.
- Two-Factor Authentication (2FA): For added security, we may require two-factor authentication during payment processing in some cases.
4. Billing Information
When completing your order, you will need to provide your billing address. Please ensure that the billing address you enter matches the one associated with your payment method, as discrepancies may result in payment failures or delays.
- Accurate Information: Providing accurate and up-to-date billing information ensures that there are no delays or issues processing your payment.
- Fraud Prevention: To protect you from unauthorized transactions, we may verify the billing information provided during checkout.
5. Order Cancellation and Payment Failure
- Order Cancellation: Orders can be canceled within 24 hours of purchase. If your order is canceled, any charges will be refunded to your original payment method.
- Payment Failure: If your payment fails for any reason, you will be notified immediately. You can try to resolve the issue by using a different payment method or updating your payment details. We reserve the right to cancel orders if payment is not successfully processed.
6. Refunds and Chargebacks
Refunds: If you request a refund, it will be processed back to the original payment method used at the time of purchase. Refunds typically take 5-10 business days to appear on your account, depending on your payment provider.
Chargebacks: If you dispute a charge through your bank or credit card provider, it may result in a chargeback. We advise you to first reach out to our customer service team to resolve any payment issues directly. Chargebacks can delay order fulfillment and may incur additional fees.
7. Taxes and Duties
- Sales Tax: All applicable sales tax will be added to your order at checkout, based on your shipping location. The tax rate may vary by state or country.
- International Orders: For orders outside the United States, additional customs duties or taxes may apply. These fees are the responsibility of the customer and are not included in the price at checkout.
8. Payment Disputes
If you encounter any issues with your payment or have questions regarding charges, please contact our customer support team at info@stylesurii.com. We are happy to assist you and resolve any concerns.
Contact Information:
For any questions or concerns related to payments, please contact us using the following details:
- Email: info@stylesurii.com
- Phone: (502) 477-5271
- Website: https://stylesurii.com
By making a purchase on StyleSurii.com, you acknowledge that you have read, understood, and agreed to this Payment Policy.
Thank you for shopping with StyleSurii!