Shipping Policy for StyleSurii

Effective Date: January 7, 2025

At StyleSurii, we strive to offer you a seamless shopping experience, which includes fast and reliable shipping. Below, you’ll find detailed information about our shipping policies, including processing times, shipping options, delivery estimates, and costs.

1. Order Processing Time

      • Processing Time: All orders are processed within 1–2 business days from the date of purchase. Please note that business days are Monday through Friday, excluding holidays.
      • Order Confirmation: Once your order is placed, you will receive an order confirmation email. After your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
      • Delays: In rare cases, orders may experience delays due to high order volume, unforeseen circumstances, or during holiday seasons. If there is a delay, we will notify you immediately.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to ensure that you receive your order as quickly as possible. Shipping times may vary based on your location and the shipping method chosen.

      • Standard Shipping:

        • Estimated Delivery Time: 5–7 business days
        • Shipping Cost: Calculated at checkout based on your delivery address.

      • Expedited Shipping:

        • Estimated Delivery Time: 2–3 business days
        • Shipping Cost: Calculated at checkout based on your delivery address.

      • Priority Shipping:

        • Estimated Delivery Time: 1–2 business days
        • Shipping Cost: Calculated at checkout based on your delivery address.

      • International Shipping:

        • Estimated Delivery Time: 7–14 business days (varies depending on the destination country)
        • Shipping Cost: Calculated at checkout based on your location and selected shipping method.

Please note that international customers may be responsible for additional customs duties, taxes, and fees upon delivery. These are not included in the shipping cost and are determined by your local customs office.

3. Shipping Charges

Shipping charges are calculated based on the following factors:

      • Shipping Method: You can choose between standard, expedited, or priority shipping at checkout.
      • Order Size and Weight: Larger or heavier items may incur higher shipping costs.
      • Destination: Shipping costs may vary depending on the destination country or region.

At checkout, you will see an accurate breakdown of your shipping costs based on your address and the shipping method selected.

4. Shipping Restrictions

We currently ship to:

      • United States: We offer domestic shipping within the United States.
      • International Locations: We also offer international shipping to selected countries. For a list of available countries, please check the shipping options at checkout.

Please note that we cannot ship to P.O. Box addresses, and some remote locations may not be eligible for certain shipping methods.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order and monitor its progress through the shipping carrier’s website.

      • Track Your Order: You can visit the carrier’s website and enter your tracking number to get real-time updates on your shipment.

6. Shipping Delays

While we aim to ship all orders in a timely manner, there may be occasional delays due to:

      • High order volume (especially during holidays or special promotions)
      • Weather conditions or natural disasters
      • Carrier delays (e.g., postal service, UPS, FedEx)

In the event of a significant delay, we will contact you via email to inform you of the updated delivery timeframe.

7. Damaged or Lost Items

If your order is damaged during shipping or if it is lost in transit, please contact our customer service team immediately at info@stylesurii.com. We will assist you in filing a claim with the carrier and will work with you to resolve the issue.

      • Damaged Items: If you receive a damaged item, please take photos of the damage and contact us within 7 days of receiving the package. We will arrange for a replacement or refund as appropriate.
      • Lost Packages: If your package is marked as delivered but is not found, please contact us within 7 days of the delivery date. We will assist you in resolving the issue with the carrier.

8. Address Changes and Order Modifications

Once your order has been processed, we are unable to modify the shipping address or cancel the order. Please ensure that all shipping information is correct before completing your purchase. If you need to change your address, contact us immediately, and we will do our best to accommodate your request.

9. Customer Responsibilities for International Orders

For international shipments, customers are responsible for any additional fees, such as customs duties, taxes, and handling fees imposed by the destination country. These fees are not included in the shipping cost and must be paid directly to the customs office or carrier upon delivery.

10. Return Shipping

In case you need to return an item, please refer to our Returns and Refund Policy for instructions on how to proceed. Return shipping fees may apply, depending on the reason for the return and the shipping method selected.

Contact Information:

For any shipping-related inquiries, please contact us using the following details:

Thank you for choosing StyleSurii! We are dedicated to delivering your art with care and efficiency. Happy shopping!